T1
NOC page, ping, SNMP and dashboards.
US$200a month
R3,500 a month, excl. VAT
US$2,000 a yearTwo months freeR35,000 a year, excl. VAT
- Servers
- 1 server, the master
- Probe nodes
- None
- Enabled targets
- up to 500
- Windows workstation agents
- up to 10
Pricing
Pick the modules. Size it to your network.
FishEye runs on your own servers. A plan sets which modules you get and how large a network it covers. Pay monthly, or pay for ten months and get twelve.
Plans
T2
Everything in T1, plus path visualisation: every hop, and the route history from each probe node.
US$500a month
R8,500 a month, excl. VAT
US$5,000 a yearTwo months freeR85,000 a year, excl. VAT
- Servers
- 1 master
- Probe nodes
- up to 5
- Enabled targets
- up to 2,000
- Windows workstation agents
- up to 100
T3
Everything in T2, plus flow monitoring: what your routers report about who talked to whom and how much, and which provider carried it.
US$1,000a month
R16,500 a month, excl. VAT
US$10,000 a yearTwo months freeR165,000 a year, excl. VAT
- Servers
- 1 master, and a standby server you switch to by hand
- Probe nodes
- up to 20
- Enabled targets
- up to 10,000
- Windows workstation agents
- up to 1,000
T4 Custom
For a network larger than T3, or one that needs special terms.
By quote
Tell us what you run and we will price it.
- Servers
- To suit
- Probe nodes
- More than 20, if you need them
- Enabled targets
- More than 10,000, if you need them
- Windows workstation agents
- More than 1,000, if you need them
Prices are in US dollars. South African buyers are quoted in rand instead, excluding VAT, with VAT added where it applies. The rand list is fixed and reviewed once a year, so your invoice does not move with the exchange rate. Monthly is the default. A year is paid up front.
Every plan includes
The same checks, at every size.
- Ping every 6 seconds. That is the default, and you can change it. The interval is never limited by your plan.
- Flow volume is not metered. On a plan with flow, the licence does not charge or cap by how many records your routers send. We have tested 10,000 flow records a second.
- Updates and the customer portal. Included for as long as your licence is current.
Questions
The small print, in plain words.
What are the master, probe nodes and workstation agents?
The master is the server FishEye runs on. A probe node is a small Linux machine at another of your sites that pings and traces from there, so you see your network from more than one place. A Windows workstation agent is a small service on a Windows PC that reports what that PC sees: its gateway, internet and DNS round trips, and its Wi-Fi.
What counts as a target?
A target is one thing FishEye checks, such as a router, a server or an address. Only enabled targets count. A target counts once, however many probe nodes test it.
What happens when I reach the limit?
New targets are added switched off, with the message that you are limited to that many targets. That includes bulk imports. Turning one on is refused until you switch another off or move to a larger plan. Nothing that is already running stops. Windows workstation agents work the same way: past the limit, a new agent registers inactive. Only agents seen in the last 30 days count, and an administrator can retire an agent to free its place at once.
What if I move to a smaller plan and I am over the limit?
You have 3 days to switch off the targets you choose. After that, FishEye switches off the most recently added targets until you are back under the limit.
What happens if my licence lapses?
You get a warning, then a grace period. After that, the console, the API and alerts lock. Collection never stops, so when you renew there is no gap in your history.
Monthly or annual?
Monthly is the default. Annual is paid up front at ten months’ price, which is two months free. A monthly licence renews when your server checks in over the internet, so a server that cannot reach the internet should take an annual licence.
How does VAT work?
Rand prices are for South African buyers and exclude VAT. VAT is added on the invoice where it applies. Everyone else pays the US dollar price.
Does the flow module change my routing?
No. FishEye does not change your routing; it watches it. It reads the routing information (BGP) your routers already hold to show which provider carried your traffic. It never announces, filters or steers anything.
What is T4 for?
T4 is for a network beyond T3: more than 10,000 targets, more than 20 probe nodes, more than 1,000 Windows workstation agents, or terms of your own. It is priced by quote. Talk to us and tell us what you run.
Not sure which plan fits your network?
FishEye is made by Layer 10. Tell us what you monitor today, and we will say which plan covers it.